We partner with most commercial and Medicare plans in the markets we serve.

Contact us to check your insurance

Effective July 1, 2024, trü Primary & Urgent Care will implement a new, convenient payment policy using a “Credit Card on File.”

Patients will be required to have a credit card on file with us. It will cover potential costs not covered by your insurance company, which may not be known to you or us at the time of your visit. The amount you may be charged will be the financial responsibility the insurance company requires you to pay.

Other cards accepted include HAS, HRA, and FSA cards, as well as debit cards.

Exemptions to the Card on File Requirement

These patients will not need a card on file:

Find what self-pay pricing best suits your needs.
We serve walk-ins and appointments.

Urgent Care

Variable fee for visits based on added services


Primary Care

Variable fee based on category of treatment


Virtual Care

Flat fee for tele visits with included services



Check your coverage.

Pricing and Insurance Frequently Asked Questions

What's the difference between PPO and HMO?

PPO (Preferred Provider Organization) and HMO (Health Maintenance Organization) are two different types of healthcare plans. PPOs are a type of managed care plan that contracts with a network of healthcare providers, such as hospitals and doctors, to provide care to members. HMOs are also a type of managed care plan, but they typically have a more restrictive network of healthcare providers. HMO members are usually required to choose a primary care physician who acts as a gatekeeper to other specialists and services. Versus PPOs, HMOs typically have lower out-of-pocket costs, including deductibles and co-pays, but often have higher premiums.ve higher out-of-pocket costs, including deductibles and co-pays, but often have lower premiums.

What are deductibles and co-pays?

Deductibles and co-pays are types of cost-sharing in health insurance plans. A deductible is the amount of money that a person must pay out-of-pocket before their insurance starts to cover the costs of covered healthcare services. For example, if an insurance plan has a $1,000 deductible, the person would have to pay the first $1,000 of their covered healthcare expenses before their insurance begins to cover the costs. Co-payments (co-pays) are a fixed dollar amount that a person pays for a covered healthcare service. Co-pays are typically paid at the time of service and are separate from the deductible. For example, a plan may have a $25 co-pay for doctor visits. This means that the person would have to pay $25 out of pocket for a doctor's visit regardless of whether they have met their deductible or not.

What services are covered by insurance and what services are not covered by insurance at truHealthNow clinics?

Patients must check their insurance companies to determine which services are covered by insurance plans or not. At the point of service, truHealthNow team members will cleary communicate this to patients before their visit is conducted.

How much do your primary care services cost?

Our primary care centers do not employ a flat fee pricing model and different services have different prices. We maintain full transparency and communicate your deductible and co-pay (if your services are covered by insurance), or the total fee (if you are self-pay), before a visit begins.

How much do your urgent care services cost?

Our urgent cares employ a flat-fee pricing model under which your visit and all additional services (diagnostics, prescriptions) are included in the price.

Pre-Visit Patient Inquiries

Every day
9:30 AM to 6:00 PM Eastern Time

Call 301-428-1070

Patient Billing Questions

Monday – Friday
9:30 AM to 6:00 PM Eastern Time

Call 301-428-1070

Insurance Companies

Contact our insurance and billing representatives

Call 301-428-1070

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